Frequently Asked Questions

Modified on Mon, 29 Jun at 11:37 AM

How do I arrange interRAI training? 

 

Fill out the user access form. It's sent directly to your manager for approval — no extra steps on your end. Once approved, interRAI Services contacts your manager to set your training dates. 


You'll receive a confirmation email as soon as your date is locked in. 



How do I cancel or reschedule my training? 

 

Please notify us as early as possible so we can offer your place to someone on the waiting list. 


0800 10 80 44, option 3 OR interRAI@tas.health.nz 



I need help logging in to iL&D 

 

Watch the step-by-step video below for a guided walkthrough of the login process:


interRAI Training Guide - Watch on YouTube


Still stuck? Call 0800 10 80 44, option 3 and our team will walk you through it. 



Which manuals do I need for my training? 

 

A full index is available on the Workbooks and Manuals page


All aged residential care facilities and home care providers have previously received a full set of manuals. If replacement copies are required, please email interRAI@tas.health.nz. 

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article